Call Assist Blog

Inbound customer service centre to enhance your business

January 29, 2017 If your organisation is seeking quality inbound customer service, you can’t go wrong with Geelong-based Call Assist. Our 20-seat inbound call centre, staffed by experienced and well-trained operators, is building a strong reputation for excellent service among national and international clients. From the minute we come on board, you’ll have access to efficient front-line staff...
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Providing valuable market research from our Geelong call centre

December 21, 2016 Quality market research is an important tool for businesses in Geelong and across the globe as they strive to capitalise on every possible business efficiency and opportunity while keeping ahead the competition. With this in mind, it’s no wonder many companies and organisations are turning to Call Assist’s professional team to deliver the research data...
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Call centres help Geelong businesses with customer care programs

November 29, 2016 While checking in on your customers regularly is a vital part of keeping your business strong and efficient, it can certainly eat away the hours in your working day. It’s a task that soaks up valuable time and resources, so turn to Call Assist’s call centres to carry out these functions for your Geelong organisation....
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Inbound call centre provides after-hours support for Geelong businesses

October 29, 2016 You can’t be everywhere at once – so take the stress off your shoulders with our professional inbound call centre operators. At Call Assist, we’re a great asset to have on your side. Our experienced team will work with you to provide after-hours sales and service to maximise the marketing effectiveness of your business. Our...
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Does your Geelong business need a dedicated IT help desk?

September 25, 2016 Call Assist provides a dedicated level one help desk for businesses based in Geelong and across Australia. From lodging and managing tickets to providing remote desktop services, our professional team can handle a diverse range of customer inquiries through to completion. Outsourcing IT help desk services in Geelong makes good sense to a growing number...
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Virtual assistants remove the administrative burden for Geelong businesses

August 31, 2016 Do you feel weighed down by administrative tasks but don’t have the budget for a full-time personal assistant? If your answer is ‘yes’, then Call Assist can help. Our virtual assistants help Geelong businesses by handling a range of duties including dealing with phone calls, scheduling appointments and handling time consuming but essential business tasks...
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Small business recruitment services in Geelong

July 29, 2016 Recruiting quality staff can be a long process and many small businesses just don’t have the time to devote to finding the perfect candidate to join their ranks. That’s why leaving the task to Call Assist’s recruitment services in Geelong makes perfect sense. With our quality team handling the process, your staff can get on...
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Does your business need an Australian-based call centre?

June 24, 2016 If you want a quality out-sourced team to help support your business in areas including telemarketing and research, Call Assist’s Australian-based call centre has you covered. Based in Geelong, we’ve built a great name with businesses big and small from across the nation and overseas. And that’s because our professional inbound and outbound call centre...
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End of financial year bookkeeping services for Geelong businesses

May 30, 2016 The end of financial year is looming and are you ready for its arrival? If the thought of that June 30 countdown sends shivers down your spine, drawing on Call Assist’s bookkeeping services in Geelong could be just the thing your business needs as stress levels rise. Geelong businesses rely on our quality bookkeeping services...
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Improve business efficiencies with market research in Geelong

April 29, 2016 All businesses want to improve their performance and profits. That’s why many turn to market research as a key component in achieving efficiencies and growth. Call Assist’s qualified market research team knows Geelong well and works with companies, marketers and government departments to deliver in-depth marketing understanding that clients need to make solid business decisions. Market...
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