Outsourced Call Centre and Telemarketing

Quality, Efficient Inbound and Outbound Call Centre

Call Assist is a leading outbound and inbound Call Centre giving everyone from small companies to big brands access to quality, efficient frontline staff to enhance their reputation and yield strong returns.

Our dedicated Call Centre team will represent your brand in a highly professional manner providing services including:

Why is Call Assist favoured by companies seeking a quality Call Centre? We have high training standards, low staff turnover and an uncompromised commitment to quality and attention to detail. Our current clients include small businesses, web-based business looking to automate their services, marketing companies needing assistance with campaigns, government departments, and training and recruitment companies.

Call Assist’s Call Centre can assist your organisation with:

  • Outbound Call Centre and Telephone Sales – Call Assist has a solid track record of delivering on-target earning in outbound telemarketing and sales.
  • Inbound Call Centre and Telephone Sales – high inbound sales results delivered with remarkable efficiency.
  • Help Desk and Technical Support – we can help you set up a help desk and technical support call centre of any size.
  • Inbound Customer Service – delivering the best possible experience for your customers with quality staff and technology.
  • End-to-End Fulfilment – maximum profit, minimum management. Call Assist’s Call Centre delivers integrated end-to-end solutions.
  • Rapid Response and Set Up – urgent call centre solutions can be established with extraordinary speed and expertise.
  • Debt Collection Call Centre – Call Assist has the infrastructure, staffing and management in place to respond to your debt collection needs.
  • Surveys – the Call Assist Outbound Call Centre has vast experience in collecting the information your organisation requires via formal surveys and market research.

As well as our Call Centre services, Call Assist offers a host of other business services including:

Call Assist is located at 4/324 Melbourne Rd, North Geelong – above SuperCheap Auto.

If you need an outsourced call centre that will represent your brand in an efficient, professional manner – you need to talk to Call Assist. Talk to us today be phone on (03) 5278 8288 or email us.

Telemarketing

Outsourced Call Centre and Telemarketing Generate warm leads and new business opportunities with Telemarketing performed by the expert team at Call Assist’s 20-seat outbound call centre. Our experienced telemarketers will contact businesses or individuals on your behalf using a professional telemarketing style that offers call recipients a positive telemarketing experience. The Call Assist telemarketing technique...
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Help Desk

Inbound Call Centre for Professional Help Desk Services Call Assist’s inbound call centre provides companies with a responsive customer service Help Desk to back-up their products and services – without the need to establish their own call centre. Call Assist works with each Help Desk client to develop a comprehensive Customer Service Plan and Training Manual...
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Market Research

Market Research by a Quality Outsourced Call Centre Quality market research gives organisations the information it needs to enable it to make firm business decisions based on fact, rather than speculation. Call Assist are experts in market research supported by a quality, outbound call centre that will gather the information you need to understand your...
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Appointment Setting

Fill Your Team’s Diary with Appointment Setting The Call Assist Appointment Setting service turns cold sales leads into warm sales leads. The experienced team at Call Assist’s outbound call centre can contact potential or existing clients on your database and offer them an opportunity to meet with one of your team to talk about your products...
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Campaign Support

Experienced Inbound Call Centre Team Support your next marketing initiative with Campaign Support from the quality inbound call centre at Call Assist. Call Assist has a 20-seat call centre staffed by an experienced team ready to gather the information you need to capitalise on your expenditure and reap a significant ROI. Call Assist has vast...
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