Outsourced call centre and telemarketing
Quality, efficient inbound and outbound call centre
Call Assist is a leading outbound and inbound call centre giving everyone from small companies to big brands access to quality, efficient frontline staff to enhance their reputation and yield strong returns.
Our dedicated call centre team will represent your brand in a highly professional manner providing services including:
- Appointment setting
- Back office
- Campaign support
- Telemarketing
- Help desk
- Inbound call centre
- Market research
- Omnichannel call centre
- Outbound call centre
- Telemarketing
Why is Call Assist favoured by companies seeking a quality Call Centre? We have high training standards, low staff turnover and an uncompromised commitment to quality and attention to detail. Our current clients include small businesses, web-based business looking to automate their services, marketing companies needing assistance with campaigns, government departments, and training and recruitment companies.
Call Assist’s call centre can assist your organisation with:
- Outbound call centre and telephone sales – Call Assist has a solid track record of delivering on-target earning in outbound telemarketing and sales.
- Inbound call centre and telephone sales – high inbound sales results delivered with remarkable efficiency.
- Help desk and technical support – we can help you set up a help desk and technical support call centre of any size.
- Inbound customer service – delivering the best possible experience for your customers with quality staff and technology.
- End-to-end fulfilment – maximum profit, minimum management. Call Assist’s call centre delivers integrated end-to-end solutions.
- Rapid response and set up – urgent call centre solutions can be established with extraordinary speed and expertise.
- Market research surveys – the Call Assist outbound call centre has vast experience in collecting the information your organisation requires via formal market research surveys and market research.
Call Assist is located at 4/324 Melbourne Rd, North Geelong – above SuperCheap Auto.
If you need an outsourced call centre that will represent your brand in an efficient, professional manner – you need to talk to Call Assist. Contact us today on (03) 5278 8288 or email us.
Whether you need virtual administration support or an inbound call centre in Geelong, our experienced and professional team can help.
Appointment setting
The Call Assist virtual appointment setting service turns cold sales leads into warm sales leads. The experienced team at Call Assist’s outbound call centre can...
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Back office
Outsourcing your back office services is a smart way to free up valuable time and resources while ensuring that your day-to-day administrative tasks are handled...
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Campaign support
Enhance your marketing initiatives with comprehensive marketing campaign support from Call Assist. Located in Geelong, our Australia-wide services provide the expertise and infrastructure needed to...
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Inbound call centre
Inbound call centre marketing is a strategy of an outsourced business in the handling of incoming customer calls to provide support, answer queries, process orders,...
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Market research
Quality market research gives organisations the information it needs to enable them to make firm business decisions based on fact, rather than speculation. Call Assist...
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Omnichannel call centre
At Call Assist, our omnichannel call centre services are designed to provide seamless and integrated customer interactions across multiple channels. By combining voice, email, chat,...
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Outbound call centre
Our outbound call centre services in Geelong are designed to help businesses streamline their operations and achieve their goals. At Call Assist, we specialise in...
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Telemarketing
Generate warm leads and new business opportunities with telemarketing performed by the expert team at Call Assist’s 20-seat outbound call centre. Our experienced telemarketers will...
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