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Yearly Archive: 2018
November 30, 2018
When you run a business, you want to make sure your customers feel like they always have your support if issues arise. If they’re not satisfied by your products or services, they’ll look elsewhere. It’s as simple as that. So it’s vital that you have well crafted and responsive customer care plans – for help...
September 23, 2018
Every successful business is striving to be a leader in its market and the competition is fierce. But we can help you forge to the front with our professional business survey services. By carrying out business surveys in your Geelong company’s target demographic, our experienced market research team can give you the edge over your...
June 30, 2018
Allied health professionals are under the pump. They carry busy client loads every day but, in many cases, still have to shoulder the burden of time-consuming customer service to keep their businesses on track. So why not turn to a professional call centre team that can lighten the load by providing inbound customer service for...
March 8, 2018
Having an inbound customer call service is a necessary tool for any business that wants to provide comprehensive customer service to customers or clients seeking assistance or further information. Employing the expertise of the Call Assist inbound customer service Geelong specialists will provide many noticeable benefits—such as increased customer retention, customer satisfaction and customer loyalty....
February 28, 2018
While telemarketing is an essential tool for many successful businesses it does take time, attention and training to run effectively in-house. That’s why many organisations are turning to Call Assist for help. With a professional 20-seat outbound call centre, our staff are experienced in providing telemarketing in Geelong to a wide range of clients across...