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Quality Outsourced Call Centre

Telemarketing, Help Desk, Market Research and Recruitment

Call Assist is a leading outbound and inbound Call Centre, and Virtual Administration service providing core business support to organisations looking for quality outsourced business services.

Our dedicated Call Centre team provides both inbound and outbound call centre services and will represent your brand in a highly professional manner to protect your reputation and yield strong returns on your marketing, and sales campaigns. Call Assist has a 20-seat outsourced call centre providing a wide range of services.

Telemarketing

Generate warm leads and new business opportunities with Telemarketing performed by the expert team at Call Assist’s 20-seat outbound call centre. Our experienced telemarketers will contact businesses or individuals on your behalf using a professional telemarketing style that offers call recipients a positive telemarketing experience. The Call Assist telemarketing technique takes the guise of a…

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Help Desk

Call Assist’s inbound call centre provides companies with a responsive customer service Help Desk and inbound customer service to back-up their products and services – without the need to establish their own call centre. Call Assist works with each Help Desk client to develop a comprehensive Customer Service Plan and Training Manual that guides our…

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Market Research

Quality market research gives organisations the information it needs to enable it to make firm business decisions based on fact, rather than speculation. Call Assist are experts in market research supported by a quality, outbound call centre that will gather the information you need to understand your market and gain an advantage over your competitors….

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Appointment Setting

The Call Assist Appointment Setting service turns cold sales leads into warm sales leads. The experienced team at Call Assist’s outbound call centre can contact potential or existing clients on your database and offer them an opportunity to meet with one of your team to talk about your products or services. Another Apointment Setting strategy allows…

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Campaign Support

Support your next marketing initiative with marketing Campaign Support from the quality inbound call centre Call Assist located in Geelong. Call Assist has a 20-seat call centre staffed by an experienced team ready to gather the information you need to capitalise on your expenditure and reap a significant ROI. Call Assist has vast outsourced call centre…

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Virtual secretarial services

Call Assist’s virtual office provides growing businesses – big and small – with virtual secretaries and virtual administrative assistants to ease your administrative burdens. Ideal for sole traders, small businesses, growing businesses and web-based business operators looking to automate their procedures – Call Assist’s Virtual Office can customise a set of virtual business services to…

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Virtual Business Administration

If you’re too busy working IN your business to work ON your business – it’s time you engaged Call Assist’s Virtual Business Administration services. Call Assist’s virtual business administrative assistants take care of the everyday paperwork and business administration tasks that draw you away from clients, leaving you with more time to do what you…

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Why is Call Assist favoured by companies seeking a quality outsourced call centre? We have high training standards, low staff turnover and an uncompromised commitment to quality and attention to detail.

Our current clients include small businesses, web-based business looking to automate their services, marketing companies needing assistance with campaigns, government departments, and training and recruitment companies.

Call Assist is located at 4/324 Melbourne Rd, North Geelong – above SuperCheap Auto.

If you need an outsourced call centre that will represent your brand in an efficient, professional manner – you need to talk to Call Assist. Talk to us today via phone on (03) 5278 8288 or email us.

Leading virtual administration services

November 5, 2021

When it comes to virtual administration services, there is no team better than Call Assist. We provide valuable assistance to a wide variety of businesses across Australia and even internationally with their administration needs. Our team of staff are qualified, but more than that, we are passionate about quality customer service and providing experiences to…

The value of help desk services for your Australian business

October 1, 2021

Is your Australian business after high-quality, valuable help desk services to assist you with the running of your organisation? Then the experts lie at Call Assist in North Geelong, a team who are dedicated to helping you with the smooth running of your business with outstanding help desk services for Australian businesses. In our day…

Why Call Assist is the leading call centre for Geelong clients

September 21, 2021

Are you a business that is looking for an industry-leading call centre in Geelong to assist you? Then don’t go past our amazing services at Call Assist in North Geelong, where we can assist your business with leading inbound and outbound calls across a range of domains. Our business started from humble beginnings where our…

Quality Outsourced Call Centre

Telemarketing, Help Desk, Market Research and Recruitment

Telemarketing

Help Desk

Market Research

Appointment Setting

Campaign Support

Virtual secretarial services

Virtual Business Administration

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Leading virtual administration services

The value of help desk services for your Australian business

Why Call Assist is the leading call centre for Geelong clients