Quality Outsourced Call Centre

Telemarketing, Help Desk, Market Research and Recruitment

Call Assist is a leading outbound and inbound Call Centre, Recruitment Consultancy and Virtual Administration service providing core business support to organisations looking for quality outsourced business services.

Our dedicated Call Centre team provides both inbound and outbound call centre services and will represent your brand in a highly professional manner to protect your reputation and yield strong returns on your marketing, sales and recruitment campaigns. Call Assist has a 20-seat outsourced call centre providing a wide range of services.

Telemarketing

Generate warm leads and new business opportunities with Telemarketing performed by the expert team at Call Assist’s 20-seat outbound call centre. Our experienced telemarketers will contact businesses or individuals on your behalf using a professional telemarketing style that offers call recipients a positive telemarketing experience. The Call Assist telemarketing technique takes the guise of a…

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Help Desk

Call Assist’s inbound call centre provides companies with a responsive customer service Help Desk and inbound customer service to back-up their products and services – without the need to establish their own call centre. Call Assist works with each Help Desk client to develop a comprehensive Customer Service Plan and Training Manual that guides our…

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Market Research

Quality market research gives organisations the information it needs to enable it to make firm business decisions based on fact, rather than speculation. Call Assist are experts in market research supported by a quality, outbound call centre that will gather the information you need to understand your market and gain an advantage over your competitors….

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Appointment Setting

The Call Assist Appointment Setting service turns cold sales leads into warm sales leads. The experienced team at Call Assist’s outbound call centre can contact potential or existing clients on your database and offer them an opportunity to meet with one of your team to talk about your products or services. Another Apointment Setting strategy allows…

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Campaign Support

Support your next marketing initiative with marketing Campaign Support from the quality inbound call centre Call Assist located in Geelong. Call Assist has a 20-seat call centre staffed by an experienced team ready to gather the information you need to capitalise on your expenditure and reap a significant ROI. Call Assist has vast outsourced call centre…

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Permanent and temporary recruitment

Call Assist operates Recruitment and Employment Services designed help companies easily and efficiently fill vacant positions with quality candidates. Our Recruitment and Employment Services can relieve you of your recruitment burdens, saving you the time and money you would waste using inefficient in-house processes not designed to handle recruitment. Call Assist can relieve you of…

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Virtual secretarial services

Call Assist’s virtual office provides growing businesses – big and small – with virtual secretaries and virtual administrative assistants to ease your administrative burdens. Ideal for sole traders, small businesses, growing businesses and web-based business operators looking to automate their procedures – Call Assist’s Virtual Office can customise a set of virtual business services to…

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Virtual Business Administration

If you’re too busy working IN your business to work ON your business – it’s time you engaged Call Assist’s Virtual Business Administration services. Call Assist’s virtual business administrative assistants take care of the everyday paperwork and business administration tasks that draw you away from clients, leaving you with more time to do what you…

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Bookkeeping

Running a business is hard enough without the constant hassle of keeping your books up-to-date. The Call Assist Bookkeeping Service has qualified, experienced bookkeepers ready to free you from the burden of business book keeping, so you can concentrate on your customers and clients. Our quality bookkeepers will supply you with regular cashflow and profit…

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Why is Call Assist favoured by companies seeking a quality outsourced call centre? We have high training standards, low staff turnover and an uncompromised commitment to quality and attention to detail.

Our current clients include small businesses, web-based business looking to automate their services, marketing companies needing assistance with campaigns, government departments, and training and recruitment companies.

Call Assist is located at 4/324 Melbourne Rd, North Geelong – above SuperCheap Auto.

If you need an outsourced call centre that will represent your brand in an efficient, professional manner – you need to talk to Call Assist. Talk to us today via phone on (03) 5278 8288 or email us.

How our local call centre helps Geelong businesses

May 20, 2020

Our Geelong-based call centre is focused on helping businesses become more profitable and give better customer service. We want to ensure your customers are well looked after, while giving you the ability to convert more leads into paying customers. So what specific benefits are there to hire an external call centre? Hiring a call centre…

The inbound call centre assisting Geelong businesses to prevent admin overload

March 31, 2020

Call Assist helps businesses by providing a local, trustworthy inbound call centre for the Geelong region. As the world changes rapidly it’s easy for businesses to get snowed under in admin, to the point where they don’t have time to carry out the work they need or to properly work on their business. Properly tending…

Five benefits of using our Geelong call centre services

January 25, 2020

Our Geelong-based call centre helps businesses of all sizes provide top-of-the-line local customer service. Keeping customers happy is a priority for any business. Call Assist staff are professionals when it comes to delivering quality front-line customer service and can help your business to prosper. Five advantages of using a local, expert call centre in Geelong…

Quality Outsourced Call Centre

Telemarketing, Help Desk, Market Research and Recruitment

Telemarketing

Help Desk

Market Research

Appointment Setting

Campaign Support

Permanent and temporary recruitment

Virtual secretarial services

Virtual Business Administration

Bookkeeping

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How our local call centre helps Geelong businesses

The inbound call centre assisting Geelong businesses to prevent admin overload

Five benefits of using our Geelong call centre services