Menu

Quality Outsourced Call Centre

Telemarketing, Help Desk, Market Research and Recruitment

Call Assist is a leading outbound and inbound Call Centre, and Virtual Administration service providing core business support to organisations looking for quality outsourced business services.

Our dedicated Call Centre team provides both inbound and outbound call centre services and will represent your brand in a highly professional manner to protect your reputation and yield strong returns on your marketing, and sales campaigns. Call Assist has a 20-seat outsourced call centre providing a wide range of services.

Telemarketing

Generate warm leads and new business opportunities with Telemarketing performed by the expert team at Call Assist’s 20-seat outbound call centre. Our experienced telemarketers will contact businesses or individuals on your behalf using a professional telemarketing service and style that offers call recipients a positive telemarketing experience. The Call Assist telemarketing services takes the guise…

Find out more

Help Desk

Call Assist’s inbound call centre provides companies with a responsive customer service Help Desk and inbound customer service to back-up their products and services – without the need to establish their own call centre. Call Assist works with each Help Desk client to develop a comprehensive Customer Service Plan and Training Manual that guides our…

Find out more

Market Research

Quality market research gives organisations the information it needs to enable it to make firm business decisions based on fact, rather than speculation. Call Assist are experts in market research supported by a quality, outbound call centre that will gather the information you need to understand your market and gain an advantage over your competitors….

Find out more

Appointment Setting

The Call Assist Appointment Setting service turns cold sales leads into warm sales leads. The experienced team at Call Assist’s outbound call centre can contact potential or existing clients on your database and offer them an opportunity to meet with one of your team to talk about your products or services. Another Apointment Setting strategy allows…

Find out more

Campaign Support

Support your next marketing initiative with marketing Campaign Support from the quality inbound call centre Call Assist located in Geelong. Call Assist has a 20-seat call centre staffed by an experienced team ready to gather the information you need to capitalise on your expenditure and reap a significant ROI. Call Assist has vast outsourced call centre…

Find out more

Virtual secretarial services

Call Assist’s virtual office provides growing businesses – big and small – with virtual secretaries and virtual administrative assistants to ease your administrative burdens. Ideal for sole traders, small businesses, growing businesses and web-based business operators looking to automate their procedures – Call Assist’s Virtual Office can customise a set of virtual business services to…

Find out more

Virtual Business Administration

If you’re too busy working IN your business to work ON your business – it’s time you engaged Call Assist’s Virtual Business Administration services. Call Assist’s virtual business administrative assistants take care of the everyday paperwork and business administration tasks that draw you away from clients, leaving you with more time to do what you…

Find out more

« Prev Next »

Why is Call Assist favoured by companies seeking a quality outsourced call centre? We have high training standards, low staff turnover and an uncompromised commitment to quality and attention to detail.

Our current clients include small businesses, web-based business looking to automate their services, marketing companies needing assistance with campaigns, government departments, and training and recruitment companies.

Call Assist is located at 4/324 Melbourne Rd, North Geelong – above SuperCheap Auto.

If you need an outsourced call centre that will represent your brand in an efficient, professional manner – you need to talk to Call Assist. Talk to us today via phone on (03) 5278 8288 or email us.

Boost your business with our virtual administration services

May 29, 2022

With time such a valuable commodity to business people, let Call Assist’s virtual administration services deliver you more minutes on a platter. Our virtual personal assistants and secretaries can free up your time. Buy you extra hours in the day. It’s as simple as that. You can handball all those tedious and time-sapping, yet important,…

How telemarketing services help companies to convert customers

April 29, 2022

Using telemarketing services is a cost-effective way to boost your business and expand your customer base. All businesses, regardless of their size, want to be successful. But it’s a competitive world out there and everyone is fighting to get their products, services and information consumed. That’s where Call Assist’s experienced telemarketing team can help. Our…

Let an efficient inbound call centre help your business thrive

March 28, 2022

If you want to lift your business to the next level, then Call Assist’s professional inbound call centre is a great start. Our highly-trained and experienced team provides welcome support for a wide range of businesses. We can take on a host of roles for you and, in the process, can enhance positive relationships with…

Quality Outsourced Call Centre

Telemarketing, Help Desk, Market Research and Recruitment

Telemarketing

Help Desk

Market Research

Appointment Setting

Campaign Support

Virtual secretarial services

Virtual Business Administration

Subscribe to our mailing list

Boost your business with our virtual administration services

How telemarketing services help companies to convert customers

Let an efficient inbound call centre help your business thrive