Does your Geelong business need a dedicated IT help desk?

September 25, 2016

Call Assist provides a dedicated level one help desk for businesses based in Geelong and across Australia.

From lodging and managing tickets to providing remote desktop services, our professional team can handle a diverse range of customer inquiries through to completion.

Outsourcing IT help desk services in Geelong makes good sense to a growing number of clients, freeing them from the need to co-ordinate an in-house support service for customers of their products and services.

Our clients want their customers to have a positive experience the minute they call for help and information and that’s what Call Assist delivers. Our experienced IT help desk services staff in Geelong present a professional yet friendly first point of contact for your all-important customers, efficiently handling their IT requirements and finding a solution to their problems or questions. First impressions count for so much and it’s our job to make sure your customer feels appreciated, valued and happy with the service they receive. And that’s what we aim to deliver with every call that comes in to our help desk service.

Just say the words Information Technology to some people and you can see the panic leap across their face. Even those used to dealing with technology can sometimes need a hand in this technical world. So rest assured that our crew is across all aspects of your company’s requirements when it comes to providing IT help desk services. We’ve built a quality reputation for providing IT and web-based companies with great help desk support and we can assist your organisation too.

With a dedicated training manual and customer service plan on hand – tailor made by Call Assist for each specific client after close consultation – our staff are equipped to solve customers’ issues competently, efficiently and pleasantly.

For IT help desk services Geelong businesses and those across the nation rely on for a quality result, think Call Assist. And then take action. Please contact us to find out what we can do to aid your organisation.