Call Assist Blog

Inbound customer service specialists for Geelong businesses

September 22, 2019 By using our experts for inbound customer service Geelong business owners can wrestle back much needed time to concentrate on growing their organisation. It’s no secret that time is one of the greatest assets for business owners. But once a business grows, so do workloads as staff battle to met increased customer service demands. And...
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Virtual office for Geelong businesses

August 16, 2019 When it comes to using a virtual office Geelong businesses can find it lifts their productivity to another level. After all, what business owner or manager isn’t sick of being bogged down in never-ending admin duties. But if you want to get back to building your company, Call Assist’s experienced team can help you do...
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Geelong’s premier inbound customer service provider making life easier for allied health professionals

June 28, 2019 Call Assist’s Geelong inbound customer service¬†helps allied health professionals in the bayside city to do what they do best – provide outstanding care to those who seek their assistance. With Call Assist’s experienced team handling the time-consuming phone calls, patient and client follow up information and inquiries, it means that Geelong allied-health workers can get...
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Ease pressure on your Geelong business with our virtual office service

May 30, 2019 When people first set up a business, they dream of doing what they love all day while being their own boss. It sounds pretty good, doesn’t it? But sometimes reality paints a different picture, with employers and staff in small to medium businesses often finding themselves swamped with daily administration tasks. And that’s where Call...
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Inbound customer service boosting Geelong businesses

March 31, 2019 If you are looking for new efficiency and productivity measures for your business, have you considered switching your in-house customer service to a dedicated call centre? At Call Assist we are Geelong inbound customer service experts, helping clients big and small to keep customers happy with the products and services they provide. Our team strives...
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Geelong market research agency helping clients understand their customers

February 27, 2019 If you want to successfully grow your business you need to understand what your customers consider, want and need. To gather that detailed information takes time and resources. Instead of tasking your company staff with collecting this vital information – and drawing them away from other crucial work – why not outsource it to a...
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Retain clients through customer service follow-ups

January 31, 2019 No business, big or small, wants to lose its customers to competitors. With that in mind, customer service follow-ups are one of the best ways to retain big paying customers and in turn increase your business’s profitability. But with staff under the pump and already shouldering heavy workloads, how do you achieve a quality follow-up...
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Geelong-based help desk services provide great customer care

November 30, 2018 When you run a business, you want to make sure your customers feel like they always have your support if issues arise. If they’re not satisfied by your products or services, they’ll look elsewhere. It’s as simple as that.¬† So it’s vital that you have well crafted and responsive customer care plans – for help...
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Make your Geelong business more effective with our business surveys

September 23, 2018 Every successful business is striving to be a leader in its market and the competition is fierce. But we can help you forge to the front with our professional business survey services. By carrying out business surveys in your Geelong company’s target demographic, our experienced market research team can give you the edge over your...
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Inbound customer service specialists for allied health professionals

June 30, 2018 Allied health professionals are under the pump. They carry busy client loads every day but, in many cases, still have to shoulder the burden of time-consuming customer service to keep their businesses on track. So why not turn to a professional call centre team that can lighten the load by providing inbound customer service for...
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