Call Assist Blog

Inbound customer service specialists for allied health professionals

June 30, 2018 Allied health professionals are under the pump. They carry busy client loads every day but, in many cases, still have to shoulder the burden of time-consuming customer service to keep their businesses on track. So why not turn to a professional call centre team that can lighten the load by providing inbound customer service for...
Read more

The difference between inbound and outbound call centers

March 8, 2018 Having an inbound customer call service is a necessary tool for any business that wants to provide comprehensive customer service to customers or clients seeking assistance or further information. Employing the expertise of the Call Assist inbound customer service Geelong specialists will provide many noticeable benefits—such as increased customer retention, customer satisfaction and customer loyalty....
Read more

Your experienced telemarketing team in Geelong

February 28, 2018 While telemarketing is an essential tool for many successful businesses it does take time, attention and training to run effectively in-house. That’s why many organisations are turning to Call Assist for help. With a professional 20-seat outbound call centre, our staff are experienced in providing telemarketing in Geelong to a wide range of clients across...
Read more

Our Geelong call centre supports businesses over the festive break

December 22, 2017 While staff are enjoying a well-earned Christmas and New Year holiday, many businesses can’t just switch off their activities and stay in limbo until their return. That’s where Call Assist’s call centre in Geelong can help businesses, big and small. Our experienced team will be hard at work the whole way through the festive break....
Read more

Support your next marketing campaign with Call Assist

September 25, 2017 If you want your next marketing initiative to deliver a great return on investment, draw on Call Assist’s professional team to deliver quality campaign support. We have a wealth of experience when it comes to delivering high-level marketing campaign support for a range of clients including governments departments and marketing organisations. With a 20-seat call...
Read more

Keeping it local with quality call centre services

June 29, 2017 When you are on the hunt for quality call centre services to assist your business, it’s important you turn to the right team for a top result. So why outsource overseas when there are great local options available in Australia? Options that offer a professional approach, can engage positively with your customers and clients and...
Read more

Your Geelong-based market research experts

April 30, 2017 It’s imperative to do your homework when you are running a business. You need to have a good grasp of your market and understand what your clients want, need, expect and can afford. You need to position yourself to take advantage of new growth areas and future trends. And you need to keep a close...
Read more

Our Geelong call centre a great local choice

February 28, 2017 If your business is on the hunt for quality call centre services, there’s a leading local contender that stacks up admirably with overseas options. At Call Assist, an inbound-outbound call centre in Geelong, our experienced employees provide quality front-line services for the clients they represent, helping to grow their businesses and their customer base. While...
Read more

Inbound customer service centre to enhance your business

January 29, 2017 If your organisation is seeking quality inbound customer service, you can’t go wrong with Geelong-based Call Assist. Our 20-seat inbound call centre, staffed by experienced and well-trained operators, is building a strong reputation for excellent service among national and international clients. From the minute we come on board, you’ll have access to efficient front-line staff...
Read more

Providing valuable market research from our Geelong call centre

December 21, 2016 Quality market research is an important tool for businesses in Geelong and across the globe as they strive to capitalise on every possible business efficiency and opportunity while keeping ahead the competition. With this in mind, it’s no wonder many companies and organisations are turning to Call Assist’s professional team to deliver the research data...
Read more