Inbound call centre provides after-hours support for Geelong businesses

October 29, 2016

You can’t be everywhere at once – so take the stress off your shoulders with our professional inbound call centre operators.

At Call Assist, we’re a great asset to have on your side. Our experienced team will work with you to provide after-hours sales and service to maximise the marketing effectiveness of your business.

Our 20-seat inbound call centre has built a reputation for excellence within the industry, with staff highly trained and knowledgeable about every client’s business, services and products. We recognise that when we put on our headsets and start answering after-hours calls from your customers, we’re representing your company. And we won’t let you down.

Nowadays, when businesses in Geelong close their doors at 5.30pm that doesn’t mean the work is done. There are still customers who want your products and they don’t want to wait until those doors reopen the next morning. Or they want information or advice about your services.

That’s where Call Assist’s call-centre team can seamlessly step into the action, shouldering the after-hours traffic so the wheels keep turning overnight, the sales keep coming and your valuable customers remain happy that someone’s answered their call. And we all know a happy customer is a repeat customer and that’s great for your business.

When you’ve poured lots of resources into developing excellent products and services through strong marketing campaigns, you don’t want all that work to go to waste when home time hits at the end of the day. It’s a wasted opportunity and, in today’s business climate, customers are demanding more. They want access to businesses after hours. Call Assist is keen to help.

If you are after a quality inbound call centre to assist your Geelong business with after-hours sales and service, please contact us at Call Assist for more information.