December 24, 2019
When it comes to sourcing expert marketing campaign support Geelong businesses will reap the benefits in 2020 with Call Assist’s experienced team. Just imagine being able to set up and run your marketing campaign without other business activities absorbing your time. Just think if you didn’t have to waste hours on tasks like admin, answering... Read more
November 19, 2019
For quality virtual assistants Geelong businesses can’t go wrong with Call Assist’s professional crew. Virtual assistants provide many advantages to businesses, big and small. They free up owners and senior staff from daily admin so they can concentrate on developing the business. By capably carrying out their role, virtual assistants can play a part in... Read more
September 22, 2019
By using our experts for inbound customer service Geelong business owners can wrestle back much needed time to concentrate on growing their organisation. It’s no secret that time is one of the greatest assets for business owners. But once a business grows, so do workloads as staff battle to met increased customer service demands. And... Read more
August 16, 2019
When it comes to using a virtual office Geelong businesses can find it lifts their productivity to another level. After all, what business owner or manager isn’t sick of being bogged down in never-ending admin duties. But if you want to get back to building your company, Call Assist’s experienced team can help you do... Read more
June 28, 2019
Call Assist’s Geelong inbound customer serviceĀ helps allied health professionals in the bayside city to do what they do best – provide outstanding care to those who seek their assistance. With Call Assist’s experienced team handling the time-consuming phone calls, patient and client follow up information and inquiries, it means that Geelong allied-health workers can get... Read more
May 30, 2019
When people first set up a business, they dream of doing what they love all day while being their own boss. It sounds pretty good, doesn’t it? But sometimes reality paints a different picture, with employers and staff in small to medium businesses often finding themselves swamped with daily administration tasks. And that’s where Call... Read more
March 31, 2019
If you are looking for new efficiency and productivity measures for your business, have you considered switching your in-house customer service to a dedicated call centre? At Call Assist we are Geelong inbound customer service experts, helping clients big and small to keep customers happy with the products and services they provide. Our team strives... Read more
February 27, 2019
If you want to successfully grow your business you need to understand what your customers consider, want and need. To gather that detailed information takes time and resources. Instead of tasking your company staff with collecting this vital information – and drawing them away from other crucial work – why not outsource it to a... Read more
January 31, 2019
No business, big or small, wants to lose its customers to competitors. With that in mind, customer service follow-ups are one of the best ways to retain big paying customers and in turn increase your business’s profitability. But with staff under the pump and already shouldering heavy workloads, how do you achieve a quality follow-up... Read more
Call Assist is a leading outbound and inbound call centre, and virtual administration service provider