Expression Of Interest – Call Centre & IT Help DeskMay 15, 2015
We are building a register of experienced Call Centre and IT Help Desk agents for various inbound and outbound campaigns.
To be successful for an interview you will need to have proven tenure in a telephone based customer service role, have a superior understanding of contact centre environments and be a highly motivated individual, driven by success. This role differs from a traditional contact centre role as you have the opportunity to deal with call centre, admin and project mangement allowing your expertise in prioritisation and multi-tasking to shine.
This stimulating career opportunity requires you to be highly prolific and able to demonstrate your expertise in:
- Outstanding customer service skills
- Organised and professional disposition
- Exceptional written and verbal communication
- Proven ability to deal with conflict resolution
- The ability to think on your feet
- Multitasking and prioritising
If you are looking for a new challenge, have a passion for delivering high end customer service and being an integral team player is an essential part of standing out above the rest, then this is the role for you. Full training is provided, so you are able to hit the ground running – the rest is up to you!