Phone answering services in Geelong for dental practices

November 24, 2023

For any dental practice, maintaining a consistent and professional line of communication with patients is crucial. This is where phone answering services in Geelong, like those offered by Call Assist, become indispensable, especially when the practice is away for conferences or other events.

A virtual office for your dental practice

Imagine you’re at a dental convention, and your practice is technically ‘closed’. With Call Assist’s phone answering services in Geelong, your patients can still call and feel like they’re being taken care of. This service functions as a virtual office, ensuring that no call goes unanswered and every appointment opportunity is captured.

Personalised and professional service

The Call Assist team is trained to handle calls in a manner that reflects the professionalism of your dental practice. We can schedule appointments, provide information, and even handle emergencies by directing patients appropriately. This level of service ensures that your patients always feel valued and cared for, even in your absence.

Understanding Geelong’s community

Call Assist, being based in Geelong, has an inherent understanding of the local community. This local expertise means they can connect better with your patients, offering a more personalised service.

Consider a scenario where a patient needs an urgent appointment due to a dental emergency. They call your practice, and even though you’re away, our team efficiently schedules an emergency appointment with your on-call staff. This quick and efficient response not only solves the patient’s immediate problem but also builds their trust and loyalty towards your practice.

In today’s fast-paced world, having a reliable phone answering service is not just an add-on; it’s a necessity for maintaining and growing a dental practice in Geelong. Call Assist offers a seamless, professional, and localised service that ensures your patients are always heard and cared for, even when you’re not physically present.

So, if you’re a dental practice in Geelong looking for a phone answering service that offers peace of mind and professional reliability, Call Assist is your go-to solution. Contact us today to ensure your patients are always in good hands, no matter where you are.