Monthly Archive: January 2019

Retain clients through customer service follow-ups

January 31, 2019 No business, big or small, wants to lose its customers to competitors. With that in mind, customer service follow-ups are one of the best ways to retain big paying customers and in turn increase your business’s profitability. But with staff under the pump and already shouldering heavy workloads, how do you achieve a quality follow-up...
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