Keeping it local with quality call centre services

June 29, 2017

When you are on the hunt for quality call centre services to assist your business, it’s important you turn to the right team for a top result.

So why outsource overseas when there are great local options available in Australia? Options that offer a professional approach, can engage positively with your customers and clients and help build and support your business.

At Call Assist, we’re happy our Geelong-based call centre team is making a real difference to business clients big and small. We’re articulate, we’re efficient and we are proudly local.

That local characteristic is important to clients across Australia. Our experienced front-line staff are highly trained to meet the business needs of every client and they’re committed to excellence the minute they start their working day.

Whether you’re after outbound sales and telemarketing, help desk services, campaign support or a team to carry out vital appointment setting to free up your staff, we can help. We can also provide quality market research or inbound customer services that strike just the right note with people using your products and services.

When you use a local team for call centre services, you can enjoy peace of mind that they’ll understand the nuances of the English language and be able to speak clearly and articulately to your customers and clients. Our team members are professional communicators who work hard to make every phone contact a comfortable and positive experience, helping keep customers faithful to your business for years to come.

So why risk the reputation of your business, which you have sunk passion, long hours and money into, by outsourcing call centre services from an overseas provider?

We all know that a bad call centre experience leaves an ugly lasting impression and is that what you want for your clients? And, in today’s competitive world, lost clients equate to lost revenue opportunities and there’s no way to pitch that as positive.

If you want your brand to shine and your customers to stay content, turn to our team at Call Assist for a comprehensive range of call centre services. We’re local, we’re committed to quality and we can help you build your business. Please contact us for more information.